The entire process — eligibility check to delivered medication — is designed to be simpler and faster than scheduling a single clinic appointment.
Answer questions about your health history, current medications, weight, height, and goals. This takes 90 seconds and is a screening tool for physician review — not a binding commitment. Available from any device, anywhere in the US.
A board-certified US physician licensed in your state reviews your intake individually — not algorithmically. They evaluate eligibility, check contraindications, and determine whether a prescription is medically appropriate. Decision typically within 24 hours. Full refund if not approved.
If approved, your physician creates a personalized plan with your starting dose, titration schedule, and dosing instructions. For GLP-1 programs, all dosage tiers from starter through maximum dose are included at one flat monthly rate.
Your medication ships free from a licensed US compounding pharmacy directly to your door. Most patients receive their first order within 5–7 business days. Your Tmates physician remains available for check-ins, dose adjustments, and side effect support throughout your program.
Tmates telehealth's telehealth model eliminates the friction that prevents millions of patients from accessing treatments they genuinely need. No in-person clinic appointments — no commuting, waiting rooms, or scheduling delays that push a first appointment weeks out. No insurance paperwork or prior authorization battles for treatments that are straightforwardly appropriate for you. No geographic restrictions — patients in rural areas and every underserved community have identical access to the same physician network and treatments as urban patients.
The physician relationship is real and ongoing, not transactional. Your Tmates physician reviews your intake, creates your personalized plan, monitors your progress through check-ins, adjusts dosing based on your response, and remains available throughout your program. This is not a vending machine model that outputs a prescription after a checkbox form — it is a clinical relationship with licensed medical professionals who make individualized decisions about your care.
For GLP-1 weight loss programs, every dosage tier from 0.25mg semaglutide to 2.4mg, or 2.5mg tirzepatide to 15mg, is included in one flat monthly rate. When your physician increases your dose during titration — which happens gradually every 4 weeks as your body adjusts — your price stays the same. This flat-rate dosage commitment is a meaningful policy distinction from most competitors. Explore all 11 available treatments.
Tmates LLC (Miami, FL) handles the technology platform, patient intake, physician coordination, and logistics. Tmates does not make clinical decisions — those are made exclusively by licensed physicians. Independent board-certified US physicians licensed in your state individually review every patient case, make prescribing decisions, create treatment plans, and conduct ongoing check-ins. Licensed US compounding pharmacies prepare and ship medications directly to patients. This three-entity structure ensures clinical decisions are made by qualified medical professionals, not business operators — the model US telehealth regulation requires.
Most physician reviews are completed within 24 hours. After approval and payment, medication ships from a licensed US pharmacy — most patients receive their first order within 5–7 business days of approval.
You receive a complete refund. No partial charges, no consultation fees. If a licensed physician determines you're not an appropriate candidate for treatment after reviewing your intake, you pay nothing. This is Tmates' patient protection commitment.
No. All Tmates compounded medication programs are transparent cash-pay services with no insurance required. The Wegovy® ($99/mo) and Zepbound® ($99/mo) Rx services provide prescriptions to your pharmacy, where insurance may apply depending on your plan.
Yes for monthly plans — cancel anytime. For prepaid bundle plans (3, 6, or 12 months), review current terms on the Tmates website or contact support@tmates.com before committing.
Yes — Tmates serves all 50 US states, Puerto Rico, and US territories. There are no geographic restrictions.
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Doctor-supervised GLP-1 programs from $249/mo. Free shipping. Full refund if not approved.
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